Pricing scoped to your operation. No surprises.
Three tiers built for regulated bilingual SMBs. Tell us what you run and we'll give you a straight number on the first call — no drawn-out quoting process.
Pilot
Your first production deployment
Commitment: 90 days
15% off with annual billing
Businesses that want to validate voice AI before committing to a full deployment. Single line, single language, one less point of failure.
- Single language (English OR Spanish)
- Basic reception: lead capture, calendar booking
- Standard portal with transcripts and summaries
- Up to 300 minutes/month
- Email support during business hours
Reference
Standard bilingual deployment
Commitment: 12 months
15% off with annual billing
Most of our customers in insurance, immigration law, property management, and solar. The tier we recommend by default.
- Native bilingual EN + ES
- Multi-source client lookup (CRM + carriers + tickets)
- SMS reminders in the caller's language
- Smart transfer routing
- Full portal: transcripts, recordings, summaries
- Weekly tuning — adjustments every Monday
- Up to 1,500 minutes/month
- Chat and phone support during business hours
Enterprise
Multi-location, custom CRM, SLA-backed
Commitment: Annual
15% off with annual billing
Multi-location operations, organizations with dedicated IT or compliance, or industries with regulatory requirements beyond the default.
- Everything in Reference, plus:
- Multiple locations or business lines
- Custom CRM integrations
- Extended audit trails (HIPAA-ready where applicable)
- Dedicated provisioning (account manager)
- SLA with uptime and response commitments
- Custom call volume
- Priority 24/7 support
Outbound and SMS available as packaged add-ons, scoped to your goals.
What we DON'T charge extra for.
- Initial setup and onboarding.
- Weekly tuning (Reference and Enterprise tiers).
- Standard calendar integrations (Google, Microsoft).
- Portal access for your team (unlimited users).
- Export of your data, anytime.
Pricing FAQ.
- What if I go over the call limit?
- We alert you at 80% and 100% of the limit. When you go over, additional calls bill at the extra-volume block rate. Nothing cuts off — Ana keeps answering.
- Can I change tiers?
- Yes — up at any time (prorated), down at the end of your current commitment.
- What happens if I cancel?
- You cancel at the end of your commitment. We export all your data, help you disconnect Ana from your line, and part on good terms.